Broan-Nutone 1370WH Single Recessed Medicine Cabinet, White Honey Oak Finish

I first received this item with a broken frame. I contacted the dealer and they immediately resent the item. The second item had broken shelves. I again contacted the dealer and was trying to work with them to only replace the shelves as the mirror was in good shape. I contacted them both through e-mail and on the phone. I was told they would be contacting me but I have never received another call. Both packages were very poorly packed for shipping. I believe if proper packing of the fragile pieces would have occurred there would not have been a problem as the item itself is exactly what I was looking for.